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Gateway to the Gulf Seal Category - Utilities

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How do I pay my water bill?
Credit/Debit card payments may be made in person, by phone, or through the Bill Pay Portal. We accept Visa, Mastercard, Discover, American Express and Apple Pay (Apple Pay only available in person). A $3.25 convenience fee will be applied when paying by phone. Sign up for AutoPay (automatic debits) from your bank account: Gulfport Utilities […]
How do I start, or stop service?
Start Utility Service To open a utility account, applicants must submit a completed Utility Account Application along with the required documentation. Proof of ownership is required for property owners, and a lease agreement signed by both parties is required for tenants. A government-issued photo ID is required for all applicants, and a utility deposit must […]
I had a leak where can I apply for an Adjustment on my utility bill?
Complete the form Water/Sewer Adjustment Request. For information on requesting an adjustment, visit the article “What to Do if Your Water Consumption Is Higher Than Normal”
Toilet Rebate Program
City Utilities residential water customers are eligible for a rebate of up to $100 after the purchase and installation of a high efficiency water saving toilet. Certain restrictions apply; see Guidelines. Contact Public Works, 727-893-1089 for the Rebate Application.
What is the charge to be turned off and on after business hours?
The fee to turn utilities on and off after hours is $42.00. View the Utility Rate Structure to view this and other fees.
What is the convenience fee for credit or debit card payments over the phone?
A $3.25 convenience fee will be applied when paying by phone. Credit/Debit card payments may also be paid in-person or online through the Bill Pay Portal. We accept Visa, Mastercard, Discover, American Express and Apple Pay (Apple Pay only available in person).
When do I get my Utilities deposit back?
The deposit will be refunded after the account is closed and the final bill has been deducted.
Where does my water come from?
The water is provided by the City of St Petersburg. Learn more about our drinking water through the report, Annual Drinking Water Quality Report
Why is my water bill so high?
View our help article, “What To Do If Your Water Consumption Is Higher Than Normal.” If you have any questions or concerns, contact Utility Customer Service in person, by phone, or by email during normal business hours. Contact Information Utility Customer Service Department Hours: Monday–Friday, 8:00 a.m. – 4:30 p.m. Phone: (727) 893-1016 Customer Service Email: utilitiesinfo@mygulfport.us
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